Investor Charter for Research Analysts

SEBI Registered Research Analyst — Nitish Goyal | INH000025993

As prescribed by SEBI under Annexure D of the Master Circular for Research Analysts

A. Vision and Mission

Vision

Invest with knowledge & safety.

Mission

Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B. Details of Business Transacted

To publish research report based on the research activities of the RA
To provide an independent unbiased view on securities
To offer unbiased recommendation, disclosing the financial interests in recommended securities
To provide research recommendation, based on analysis of publicly available information and known observations
To conduct audit annually
To ensure that all advertisements are in adherence to the provisions of the Advertisement Code for Research Analysts
To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to the research services has taken place

C. Details of Services Provided to Investors

Onboarding of Clients

Sharing of terms and conditions of research services
Completing KYC of fee paying clients

Disclosure to Clients

To disclose information that is material for the client to make an informed decision, including details of its business activity, disciplinary history, the terms and conditions of research services, details of associates, risks and conflicts of interest, if any
To disclose the extent of use of Artificial Intelligence tools in providing research services
To disclose, while distributing a third party research report, any material conflict of interest of such third party research provider or provide web address that directs a recipient to the relevant disclosures
To disclose any conflict of interest of the activities of providing research services with other activities of the research analyst

Other Obligations

To distribute research reports and recommendations to the clients without discrimination
To maintain confidentiality w.r.t publication of the research report until made available in the public domain
To respect data privacy rights of clients and take measures to protect unauthorized use of their confidential information
To disclose the timelines for the services provided and ensure adherence
To provide clear guidance and adequate caution notice to clients when providing recommendations for dealing in complex and high-risk financial products/services
To treat all clients with honesty and integrity
To ensure confidentiality of information shared by clients unless required by law or with specific consent

D. Grievance Redressal Mechanism

1. Filing complaint with Research Analyst

In case of any grievance / complaint, an investor may approach the concerned Research Analyst who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.

Grievance Officer: Nitish Goyal

Email: support@tradingbaniya.com | Phone: +91 70092 74826

2. Filing complaint on SCORES or with RAASB

SCORES 2.0: https://scores.sebi.gov.in

Two level review: First review by RAASB, Second review by SEBI

3. SMARTODR Platform

https://smartodr.in — online conciliation or arbitration

4. Physical Complaints

Office of Investor Assistance and Education, SEBI Bhavan, Plot No. C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051

SEBI Toll Free Helpline

1800 22 7575 / 1800 266 7575

E. Rights of Investors

Right to Privacy and Confidentiality
Right to Transparent Practices
Right to Fair and Equitable Treatment
Right to Adequate Information
Right to Initial and Continuing Disclosure
Right to Fair & True Advertisement
Right to Awareness about Service Parameters and Turnaround Times
Right to be informed of the timelines for each service
Right to be Heard and Satisfactory Grievance Redressal
Right to have timely redressal
Right to Exit from Financial product or service in accordance with the terms and conditions
Right to receive clear guidance and caution notice when dealing in Complex and High-Risk Financial Products and Services
Additional Rights to vulnerable consumers — Right to get access to services in a suitable manner even if differently abled
Right to provide feedback on the financial products and services used
Right against coercive, unfair, and one-sided clauses in financial agreements

F. Expectations from Investors (Do's and Don'ts)

Do's

Always deal with SEBI registered Research Analyst.
Ensure that the Research Analyst has a valid registration certificate.
Check for SEBI registration number on SEBI website.
Always pay attention towards disclosures made in the research reports before investing.
Pay your Research Analyst through banking channels only and maintain duly signed receipts. You may make payment through CeFCoM of RAASB if opted.
Before buying/selling securities, check for the research recommendation provided by your Research Analyst.
Ask all relevant questions and clear your doubts before acting on recommendation.
Seek clarifications on research recommendations, especially for complex and high risk products.
Be aware of your right to stop availing the service as per the terms of service.
Be aware of your right to provide feedback on services received.
Be aware that you will not be bound by any clause contravening regulatory provisions.
Inform SEBI about Research Analyst offering assured or guaranteed returns.

Don'ts

Do not provide funds for investment to the Research Analyst.
Don't fall prey to luring advertisements or market rumors.
Do not get attracted to limited period discount or other incentive, gifts, etc.
Do not share login credential and password of your trading, demat or bank accounts with the Research Analyst.

Investment in securities market are subject to market risks. Read all the related documents carefully before investing.